ACTIVA International Insurance Logo
24/7Call For Assistance

Have a Claim?

In your time of need, Activa is ready to help restore your dreams. To report a claim, use one of these convenient options to get what you deserve.

When filing a claim, please be prepared to provide the following:

  1. Your name, address and phone number
  2. Activa Insurance policy number
  3. Date and time of incident
  4. Brief description of what happened
  5. Insurance and contact information for others involved

For Motor Accident

For Group Personal Accident

For a Life Insurance Claim

Please have available the following information about the insured:

  • First and last name
  • Date of birth
  • State of residence
  • Life insurance policy number

After you've filed a life insurance claim and all of the necessary forms (death certificate, etc.) have been received, Activa International Insurance Company Liberia Limited will process the claim.

Commercial Building

For Fidelity Guarantee

For Machinery Breakdown

For Marine Insurance

For Public Liability

For Theft

If you are unsure whether to file a claim, contact your Activa Insurance agent for assistance or click below to request a Claim not listed.

I want to submit claims for :

Travel

Motor

Home

Employer's Lieability

Professional Indemnity

Personal Accident

Assets All Risks

How to submit car claim?

Step 1

Assess the Situation

If your car is stalled, contact us for tow-truck assistance to take your car to the nearest panel workshop. You can request for a tow-truck via the MyACTIVA. If your car is lost or stolen, skip to step 2. If your car is damaged(eg: windscreen crack), skip to step 3.

Download MyACTIVA

Step 2

Make a report

If the situation permits, take photos of the incident, exchange information with any other party involved and head to the nearest police station to file a report.

Step 3

Submit Your Claim

Submit your claim via the MyACTIVA or via panel workshops. You can locate panel workshops and windscreen workshops via the app.

Download MyACTIVA

Submit or check your claims with the MyACTIVA

It's fast, easy, and completely hassle-free

Claim Now

Contact Us

Call

Claims Careline: (231)-776-001-11

Email

Claims Careline: info.lb@group-activa.comy

Have you downloaded the MyACTIVA App?

It's our all-in-one app with Fast & Easy solutions for all your protection needs!

Manage Your Policy / Certificate
Submit / Track Claims
Get 24/7 Assistance
Get Faster Response
best Quote
locate a Branch
Get Support (Live chat / Email / Call / Branch)
And more

Download our app now!

Huawei Button

Contact Us

LISCR Building, Ground Floor - 5th Street Tubman Boulevard Sinkor B.P: Monrovia, Liberia

776-001-11

Customer Care (Mon-Fri, 8am-5pm)

(231)-776-001-11

Short Code

(233) 9980

Claims Careline

(231)-770-823-012

Email

info.lib@group-activa.com

SitemapPrivacy NoticeOnline Security

© 2025 Group ACTIVA. All rights reserved